MEET AND MATCH
Whatever your roles may be, we make sure to pair you with a client that will match your skillset.
MEDICAL RECEPTIONIST
A Virtual medical receptionist is one of the most common jobs done by a Medical Virtual Assistant.
They can handle all the same tasks as an in-house receptionist including:
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Receiving incoming calls
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Forward phone calls to other staff as needed
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appointment scheduling and confirmations
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Insurance Verification and authorization
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Prescription refills
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Emailing and coordinating patients
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Other clerical tasks as needed
ADMINISTRATIVE ASSISTANT
Being an administrative staff is one of the most in-demand positions you could have. It may involve the following but not limited to the following tasks:
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Initial appointment scheduling and appointment confirmation via phone, email or text
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Insurance prior authorizations
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Liaising with other practices for referrals and updating EHR for medical history/ test results (labs, blood tests, and scans)
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Patient coordination and responding to patient queries
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Prescription refills
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And much, much more.
MEDICAL BILLING, CLAIMS AND APPEALS
Medical billing VAs are specially trained in insurance verification, claim submission, insurance authorizations, medical billing, answering patients' questions about their accounts, and more.
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Pre- authorization for treatments and procedures
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Specially trained to handle patient billing questions
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Keeps your payments up to date and accurate
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Organizes financing or payment plans for patients.
MEDICAL SCRIBE | TRANSCRIPTION
Talented in typing? (more than 50 wpm) Or an experienced Medical transcriptionist? Then this job is for you.
A Medical scribe comes into a provider's exam room on your personal computer, listen in, and provide documentation into the Electronic medical record (EMR).
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Provide real-time EMR updates
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Proper documentation of the patient's visit.
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Protect the privacy of the patient as you are going to be listening/ seeing private information about the patient.
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Have the opportunity to develop a warm and professional relationship with your client.
BILINGUAL MEDICAL RECEPTIONIST (SPANISH)
A Bilingual medical receptionist is one of the most common jobs done by a Medical Virtual Assistant.
They can handle all the same tasks as an in-house receptionist including:
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Receiving incoming calls
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Forward phone calls to other staff as needed
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appointment scheduling and confirmations
-
Coordinating patients
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Other clerical tasks as needed
APPLICATION REQUIREMENTS
CITIZENSHIP
Must be a Filipino Citizen
As we mentioned in our homepage, this business is specially made for Filipinos. Therefore applicants must reside in the Philippines and should not have dual-citizenship.
WORK ENVIRONMENT
Professional work environment
When we say "professional" we mean a work environment that has a plain background (plain white) with decent lighting. Quiet: No unnecessary noise from dogs, cats, roosters crying babies and snoring partners. And please, no clutter. We want you to look good, and feel good. We strictly employ such measures to avoid causing trouble when already working with clients.
EDUCATION AND CERTIFICATES
Diploma | Certificate of training
We require everyone to submit a Diploma as proof that you are a graduate from any medical fields such as nursing, medical technology, pharmacy, physical therapy, etc. You may also submit training or work certificates from medical transcription or US insurance companies.
SECURITY CHECK
Submit an NBI Clearance
Security is our top priority. We work with US clients and they are very strict with security and privacy. We want to make sure that we give them the best and someone who does not have any criminal records that could put our clients and their patients at risk.
SYSTEM REQUIREMENTS
OPERATING SYSTEM
Windows 10
Your computer should run on an Authentic Windows 10 Home or Pro version in order to prevent certain viruses from infiltrating into your system and your client's.
COMPUTER PROCESSOR
Intel i5 (8th Gen or up) | Ryzen 5 (2nd Gen or up) or upper tier processors
Your processor could be any of the 2 companies as long as it has a processing speed of 2.8 Ghz or higher, and have at least 4 cores. It is important to have a fast and a multiple-core processor in order to run clinical applications such as EMRs or EHRs smoothly. (intel atom, intel celeron, any AMD chip other than the Ryzen line will not be accepted.)
RAM
8 GB or More
Having more memory will allow you to run multiple applications simultaneously and would not not cause any slow down or crash. This will definitely increase your computer speed and productivity which will cool down your hot head.
INTERNET
Fiber Optic Connection:
50 mbps or more
Today's technology has brought us to greater heights and a fast & reliable internet connection is within our reach. Those who invest in a good one as well as a back up, would increase their chances of earning more to 100%
BACK UP INTERNET
Fiber Optic Connection | Mobile 4G data
20 mbps or more
Based on the data from statista.com, the average speed of mobile internet connection is 22.5 mbps. However we will accept 20 mbps for back ups to provide opportunity for outstanding talent outside the metro. When we say back up, this means that this should be readily available just in case your primary connection becomes unstable.
WEBCAM
High Definition
720p
1080p
4K
First impressions last. And we cannot impress if we don't make ourselves look impressive. You will be attending client interview/s and it is imperative to have a decent webcam to interact more naturally. It is also a good way to better establish rapport and get a client right away!
HEADSET
Plantronics
Logitech
Razer
Jabra
or any brands that have noise cancellation.
Clear and effective communication is one if not the most important things you should have in your arsenal. 90% of clients would hire someone with a good tone and volume of voice. This is achievable by investing in a high quality headset.
Not sure about your computer specs? you can reach us at: ITdepartment@medva.com
BACK UP POWER
Generators (diesel/ gasoline)
power inverters
car batteries
large capacity UPS
We strictly require all our Virtual assistants to have back up power of some sort especially in the Philippines where blackouts are notorious. If you do not have back up power, we would provide you with one through loan assistance should you get endorsed with a client already. Please note, this is mandatory if you do not have existing back up power already.
BE UNDAUNTED.
The more you learn, the more you'll earn.
If you do not have any Virtual Assistant experience but have a medical degree, raw talent, and the willingness to learn, you can take our MEDVA training course for free. Our highly- trained career managers will train and assist you every step of the way.